IT support for Alberta municipalities and local government
Dependable, accountable IT for the public sector
Towns, villages and municipal offices deliver essential services on tight, accountable budgets — often with aging infrastructure and no dedicated IT staff. Sidecrowd helps Alberta municipalities keep systems secure and dependable, protect public records, and get responsive support that respects both residents' data and taxpayers' dollars.
The Challenges
What municipalities deal with
Privacy and public records
Municipalities are bound by Alberta's Protection of Privacy Act (POPA) and Access to Information Act (ATIA). We help protect personal information and records with proper security and access controls.
Aging infrastructure
Old servers and equipment become risks. We assess, modernize and maintain your infrastructure on a plan that fits the budget.
Accountable spending
Every dollar is public money. Our transparent, flat-rate approach makes IT costs predictable and defensible.
Limited internal IT
Small offices rarely have IT staff. We provide the expertise and coverage of a dedicated team without the headcount.
How We Help
IT built around your practice
We combine the right services into a plan that fits how municipalities operate — secure, dependable and honestly priced.
Talk to us- Security and access controls aligned with POPA & ATIA obligations
- Infrastructure assessment, modernization and maintenance
- Verified backups and disaster recovery for critical records
- Predictable, transparent flat-rate support
- Responsive helpdesk for staff and council
Compliance & privacy in Alberta
As of June 11, 2025, Alberta's FOIP Act was replaced by the Protection of Privacy Act (POPA) and the Access to Information Act (ATIA), which apply to public bodies including municipalities. POPA governs how municipalities collect, use, protect and disclose personal information, while ATIA governs access to records. We help you apply the security safeguards, access controls and backup practices needed to protect residents' personal information and public records under this framework.
Services That Fit
The support municipalities rely on most
Network Solutions
We keep your servers, routers, and networks performing securely and efficiently.
Cybersecurity & Protection
Endpoint, email, and network protection that keeps your business safe and compliant.
Cloud & Endpoint Backups
Automatic backups for your 365 tenant and devices — secure, simple, and recoverable.
On-Site Support
When remote help isn't enough, we'll come to you — predictable flat-rate service.
FAQ
Municipalities IT questions
Do you understand Alberta's POPA and ATIA requirements for municipalities?
Yes. As of June 2025, Alberta's FOIP Act was replaced by the Protection of Privacy Act (POPA) and the Access to Information Act (ATIA). We help Alberta public bodies apply the security safeguards, access controls and backup practices needed to protect personal information and records in line with POPA and ATIA.
Can you help modernize aging municipal IT infrastructure?
Yes. We assess your current servers, network and equipment, then plan and carry out modernization and ongoing maintenance on a schedule and budget that works for a public-sector organization.
How do you keep costs predictable for a municipal budget?
Our flat-rate plans make IT spending transparent and predictable, so costs are easy to budget, justify and account for as public funds.
Start spending smarter on your IT.
Schedule a quick call to explore cost-effective support that keeps your tech running right — no pressure, no jargon.